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CARE
MANAGEMENT
Increase Care Revenue up to 30%

Forget paper assessments for every resident. Forget manual data entry for care profiles, staff plans and assignment sheets. You can do it all in one automated workflow with Care Management.

Care Management includes our powerful and flexible assessment tool that enables your clinical staff to measure the changing acuity of senior residents, as well as an integrated staff tasking plan to accurately price the delivery of care, assure quality care, and achieve maximum revenue. With Care Management, you can easily control your labor costs, eliminate cost creep and bill for services your residents need. You can customize the assessments, create workflow assignments, track acuity and automate billing by points or levels that you define.

RealPage believes in the use of an eMAR because it addresses the errors of "wrong time" and "omitted dose" as well as time savings of about 30% of the time it takes to complete a med pass. But we recognize that each community may have different pharmacies that provide a variety of eMARs so we provide an open interface that can connect easily to your choice for the eMAR.

Our customers have found direct care revenue increases of up to 30% and labor savings of up to 5% when the assessment and care planning tools are used to document all care and optimize direct care staff.

COMMUNITY
MANAGEMENT

Save Time and Money

Moving a resident into the community is complex and requires attention to detail. And, your staff does not have time to manually enter data into a complicated system. Our easy-to-use Community Management module allows you to auto-populate resident profiles with lead information from the Marketing Management module. You can easily move in new residents or move out existing residents through a step-by-step automated procedure.

Simplify Your Accounting

No more wasting time on manual data entry and transfer. Handle all of your Accounts Payable, General Ledger and purchasing needs in one place, and produce consolidated reports for audit trails. Stop losing money on additional resident services that are not being billed today and save money on your regular community purchases through our member program.

Better Manage Your Census and Billing

We track occupancy and census in a way that will allow you to determine how to apply the key performance indicators you use to manage your communities. You can better manage your census with complete resident data transfer from referral sources, to care profiles, to resident ledgers. Resident service and fee billing can be configured to meet your needs and are easily processed with electronic payments.

We Handle the IT Burden

You have a challenging business to run so we take on the never-ending job of buying servers, updating operating systems, keeping vendor software up-to-date, backing up the data daily and helping you when someone forgets a password. We handle our own software and we can host and handle your other applications too! And we can do all of this at a lower cost because we can spread the cost across thousands of sites.

We also recognize that every company has its own set of applications and needs. We provide software bridges between the applications so you don't have to worry about it. This also means that if you prefer a module from another supplier we will work with you to make your own unique integrated solution. One size does not fit all.

MARKETING
MANAGEMENT

Get More Leads

You've invested in advertising sources to make your phone ring, but at any given time, your communities are missing up to 60% of potential resident calls . Our Marketing Management contact center works 24/7 as an extension of your community to answer questions, set appointments, and help sell your properties to potential residents both over the phone and through e-mail. And, our specialized expertise in senior living enables us to handle over 25,000 inquiries a month and deliver impressive results.

Get Better Qualified Residents

You can optimize your marketing budget with free Internet listings distributed through our network of industry leading Senior Care and Senior Housing websites. Ensure you get the leads you need from our care advisor network, as they work to qualify and find the right match for your communities. They speak with more than 7,000 families each month, qualifying residents based on level of care, location and budget.

Improve Your Marketing ROI

You don't have to worry about missing prospect and referral source information thanks to our Marketing Management lead tracking system. All data is captured accurately and automatically stored in your community management system. Robust reporting allows you to track the performance of your advertising sources and optimize your spend to get more move-ins for your marketing dollars.

In most businesses, word-of-mouth is important. In senior care, it's vital. Now you can harness the power of your referral sources. You can see where your leads are coming from and streamline marketing efforts accordingly.

Move more residents in by effectively answering your advertising-generated prospect phone calls and emails. We're on call 24/7. And we're ready to qualify your residents at any time. Our specialized expertise in the senior living industry enables us to deliver superior results.